Best Auto Repair, Chattanooga

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 423-899-8088 or make an appointment online!

What People Say About Us

Chattanooga
  • Fast and Courteous
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 02/05/2020

    Had a dead battery a few blocks from the shop, the guys came and jumped my dead battery off so I could make it to Maxi for a new one! Awesome customer service! :)

  • Fast and Courteous
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 01/13/2020

    Great place! Friendly and helpful staff. Stopped in from out of town when our local shop from home screwed us over with a bad battery, these guys took care of us and our car better than ever! Highly recommend!

Chattanooga
  • Best Repair Service
    reviewiconEngine Maintenance, near Chattanooga, Tennessee
    , 12/25/2019

    Had a maintenance light come on, the employee that helped me was friendly, checked on my car in the parking lot free of charge. It was easy and simple.

  • Best Repair Service
    reviewiconEngine Maintenance, near Chattanooga, Tennessee
    , 11/12/2019

    I came here in a bit of a situation. My radiator hose broke apart as I was driving down the interstate. First, I took my car to Firestone and found they were charging ridiculous prices to fix this issue. I then brought my car here and Steven was extremely helpful and got my car in and out In a great amount of time and came in about $100 cheaper than Firestone. Would definitely recommend for anybody in a situation like I was!

Chattanooga
  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 07/10/2019

    Best prices in the area and excellent, cheerful, FAST service. The battery and alternator in my 2007 Ford Focus died while I was traveling between Alabama and North Carolina. I sat at a coffee shop and did extensive research on the best price for a mechanic all up and down the highway between Ooltewah and Chattanooga. I must have called 15 places. Patrick at Maxi gave me the best price, by a long shot. Furthermore, he and his team squeezed me in at the end of the day on a Friday so that I could get on the road. I was blown away by the excellent pricing and superior service. If you're looking for a fairly-priced, high quality mechanic in this area, this is it.

  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/05/2020

    Had a dead battery a few blocks from the shop, the guys came and jumped my dead battery off so I could make it to Maxi for a new one! Awesome customer service! :)

Call us for service: 423-899-8088

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