Best Auto Repair, Chattanooga

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 423-899-8088 or make an appointment online!

What People Say About Us

Chattanooga
  • Fast and Courteous
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 02/05/2020

    Had a dead battery a few blocks from the shop, the guys came and jumped my dead battery off so I could make it to Maxi for a new one! Awesome customer service! :)

  • Fast and Courteous
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 01/13/2020

    Great place! Friendly and helpful staff. Stopped in from out of town when our local shop from home screwed us over with a bad battery, these guys took care of us and our car better than ever! Highly recommend!

Chattanooga
  • Best Repair Service
    reviewiconEngine Maintenance, near Chattanooga, Tennessee
    , 12/25/2019

    Had a maintenance light come on, the employee that helped me was friendly, checked on my car in the parking lot free of charge. It was easy and simple.

  • Best Repair Service
    reviewiconEngine Maintenance, near Chattanooga, Tennessee
    , 11/12/2019

    I came here in a bit of a situation. My radiator hose broke apart as I was driving down the interstate. First, I took my car to Firestone and found they were charging ridiculous prices to fix this issue. I then brought my car here and Steven was extremely helpful and got my car in and out In a great amount of time and came in about $100 cheaper than Firestone. Would definitely recommend for anybody in a situation like I was!

Chattanooga
  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 07/10/2019

    Best prices in the area and excellent, cheerful, FAST service. The battery and alternator in my 2007 Ford Focus died while I was traveling between Alabama and North Carolina. I sat at a coffee shop and did extensive research on the best price for a mechanic all up and down the highway between Ooltewah and Chattanooga. I must have called 15 places. Patrick at Maxi gave me the best price, by a long shot. Furthermore, he and his team squeezed me in at the end of the day on a Friday so that I could get on the road. I was blown away by the excellent pricing and superior service. If you're looking for a fairly-priced, high quality mechanic in this area, this is it.

  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/05/2020

    Had a dead battery a few blocks from the shop, the guys came and jumped my dead battery off so I could make it to Maxi for a new one! Awesome customer service! :)

Call us for service: 423-899-8088

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